Thuraya XT-Pro User Guide

Thuraya XT-Pro User Guide

Thuraya’s XT-PRO is the world’s most advanced satellite phone. Designed for professional users, this rugged and robust satellite handset is equipped with a long battery life, ensuring you stay connected wherever you are.

The first satellite phone on the market that features all three major navigation systems, this highly flexible phone has GPS, Beidou and Glonass capability. The XT-PRO comes with hardened Gorilla® glass to suit the harshest of environments.The screen is glare resistant, allowing optimal visibility in bright sunlight and a brightness sensor automatically adjusts the backlight of your display.

The Thuraya XT-Pro is a rugged satellite phone designed for reliable communication in remote and challenging environments. This guide will help you set up your device and make the most of its features.

2. Getting Started

Unboxing

Inside the box, you will find:

• Thuraya XT-Pro satellite phone
• Rechargeable battery
• AC charger
• User guide
• Quick start guide
• Safety information

Charging the Battery

1. Connect the AC charger to the power outlet.
2. Insert the charging cable into the phone’s charging port.
3. Allow the phone to charge fully (indicator light will turn green).

Inserting the SIM Card

1. Remove the battery cover.
2. Insert the SIM card into the designated slot (make sure the gold contacts are facing down).
3. Replace the battery cover.

3. Phone Overview

• Antenna: For satellite communication.
• Display: Color display showing signal strength, battery status, and notifications.
• Navigation Keys: Used for menu navigation and selecting options.
• Emergency SOS Button: Sends a distress signal with GPS location.
• Charging Port: For connecting the charger.

4. Basic Functions

Making Calls

1. Turn on the phone by pressing and holding the power button.
2. Wait for the phone to connect to the satellite network.
3. Dial the number (including the international dialing code).
4. Press the green call button to initiate the call.

Receiving Calls

• When receiving a call, press the green call button to answer or the red button to reject.

Sending Messages

1. From the main menu, select “Messages.”
2. Choose “New Message.”
3. Enter the recipient’s number or select from contacts.
4. Type your message and select “Send.”

5. Advanced Features

Data Services

• The Thuraya XT-Pro supports basic data services. To use data:
  1. Ensure your device is connected to the satellite network.
  2. Access data services through compatible applications (email, web browsing).

GPS Tracking

• The device has built-in GPS. To use GPS:
  1. Enable GPS tracking from the settings menu.
  2. Share your location via messages or with pre-defined contacts.

Emergency SOS Function

• In case of emergency, press and hold the SOS button for 3 seconds. The phone will send your GPS location to your emergency contacts.

6. Settings and Customization

• To access settings:
  1. Go to the main menu.
  2. Select “Settings.”
  3. Customize options like language, display brightness, and network preferences.

7. Troubleshooting

Common Issues and Solutions

• No Signal: Ensure the antenna is fully extended and that you have a clear view of the sky.
• Unable to Make Calls: Check your SIM card placement and ensure your account is active.
• Battery Issues: If the battery doesn’t charge, check the charger and connections.

8. Safety and Maintenance

• Keep the phone away from extreme temperatures and moisture.
• Clean the exterior with a soft, dry cloth.
• Store the device in a protective case when not in use.

9. Customer Support

For assistance or inquiries, please contact Global Satellite Group:

• 👉 www.globalsatellite.us
• 📧 support@globalsatellite.us
• 📧 webcontact@globalsatellite.us
• 📞 +1-954-459-3000

Discover our Websites: globalsatellite.gi , globalsatellite.fr , globalsatellite.ky, globalsatellite.ma