Submit a Support Ticket
Welcome to Global Satellite Support
At Global Satellite, we are committed to providing you with the best service and support for your satellite communication needs. Our dedicated support team is here to assist you with any issues or questions you may have regarding our products and services.
Immediate Help Contact Global Satellite
GSM: +1-954-459-3000
GSM: +212-623-304-050
WhatsApp: +1-954-854-3389
Skype: fierstonem
How to Submit a Support Ticket
If you require assistance, please follow the steps below to submit a support ticket:
Fill Out the Support Ticket Form
- Complete the form with the necessary details:
- Subject: A brief description of your issue or question.
- Description: Provide a detailed explanation of the issue you are experiencing or the question you have.
- Complete the form with the necessary details:
Submit the Ticket
- After completing the form, click on the “Submit” button.
- You will receive a confirmation email with your ticket number and details.
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What to Expect After Submission
- Acknowledgment: You will receive an email acknowledging receipt of your ticket. This email will contain your ticket number for reference.
- Response Time: Our support team will review your ticket and respond as soon as possible. We aim to provide an initial response within 24 hours.
- Follow-Up: Depending on the nature of your inquiry, our support team may follow up with additional questions or provide troubleshooting steps. We are committed to resolving your issue promptly and efficiently.
Additional Support Resources
- Knowledge Base: Visit our Knowledge Base for FAQs, user guides, and troubleshooting tips.
- Contact Us: If you need immediate assistance, please contact our support team directly at [email protected] or call us at +1-954-459-3000
Thank you for choosing Global Satellite. We are here to ensure you stay connected, no matter where you are.
Working Hours
Morocco & Gibraltar
Monday to Friday
9 AM to 6 PM
USA & France
Monday to Saturday
Florida: 8:30 AM to 5 PM
Paris: 9:30 AM to 7 PM
Safaa T.
Operations Manager
Hanane Id Abdellah
Sales and Support
89 Rue Al Banafsaj, Casablanca 20120
Lucy Campbell
Business development
Alan Duffy
Technical Sales Specialist
Chadia Idyouss
Sales and Support