Thuraya FDU-XT NEO (Fixed Docking Unit) User Guide

Table of Contents

1. Introduction
2. Package Contents
3. Installation Instructions
   3.1 Antenna Installation
   3.2 Satellite Antenna: Mounting & Alignment
   3.3 GPS Antenna Installation
   3.4 External Accessories
4. Getting Started
   4.1 External Connections
   4.2 Connection Interface
   4.3 Wall-Mounting the FDU-XT NEO
   4.4 Powering Up
   4.5 Connecting an Extension Phone
   4.6 Connecting a Group 3 Fax Machine
   4.7 PC/Laptop Data Connection
   4.8 Docking Your Thuraya Handset
   4.9 Undocking the Handset
5. Making & Receiving Voice Calls
6. Sending & Receiving Fax Messages
7. Data Communications (GmPRS)
8. Extension Phone Locking
9. Troubleshooting
10. LED Status Indicators
11. Specifications

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1. Introduction

The FDU-XT NEO transforms your Thuraya XT-series handset into a full-featured indoor communication hub, supporting voice, fax, and data over satellite networks.

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2. Package Contents

• FDU-XT NEO docking unit with auxiliary handset
• AC/DC power adapter
• Satellite antenna with mounting brackets and 25 m cable
• GPS antenna with 25 m cable
• RJ-11 cable for phone/fax
• USB cable and support CD (drivers + software)
• User’s manual

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3. Installation Instructions

3.1 Antenna Installation

Install both satellite and GPS antennas in locations with clear sky views, avoiding obstructions.

3.2 Satellite Antenna: Mounting & Alignment

• Mount on a pole or wall bracket facing the geostationary Thuraya satellite (Thuraya-2 at 44° E for Europe/Africa/Middle East, Thuraya-3 at 98.5° E for Asia/Australia).
• Leave a small cable loop for strain relief, secure excess with cable ties.
• Fine-tune azimuth and elevation using your handset’s GPS-to-SMS alignment service or online tools (e.g., dishpointer.com).

3.3 GPS Antenna Installation

• Place the GPS antenna 0.5–1 m from the satellite antenna.
• Secure with the provided screws, ensure a stable, sky-facing orientation.
• Plug the coaxial connector into the GPS port on the FDU-XT NEO.

3.4 External Accessories

Supported peripherals:

• Analogue extension phones
• Group 3 fax machines (registered with your SIM’s fax service)
• PC/Laptop for data or PC-fax via USB or RS-232

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4. Getting Started

4.1 External Connections

Ensure no connection to public PSTN or general telephone lines.

4.2 Connection Interface

Back-panel ports:

• SAT (satellite antenna)
• GPS (GPS antenna)
• EXT (extension phone)
• FAX (Group 3 fax)
• USB / DTE (PC data)
• DC IN (12–34 V DC)

4.3 Wall-Mounting the FDU-XT NEO

1. Fix brackets to the wall using recommended screws.
2. Hang the unit’s slots onto the brackets.
3. Leave ventilation clear around the built-in fan.

4.4 Powering Up

Plug the adapter into DC IN, switch on the rear power rocker. The blue POWER LED will illuminate.

4.5 Connecting an Extension Phone

1. Insert one RJ-11 cable end into EXT.
2. Plug the other end into your analogue phone.

4.6 Connecting a Group 3 Fax Machine

1. Plug RJ-11 cable into FAX.
2. Connect to the fax machine’s line port.
3. Verify fax service activation on your SIM.

4.7 PC/Laptop Data Connection

• USB: Install drivers from the support CD, then connect.
• Serial (DTE): Use RS-232 cable and COM port settings (Standard 33600 bps).

4.8 Docking Your Thuraya Handset

• Remove antenna caps from the handset.
• Place handset firmly in the cradle.

4.9 Undocking the Handset

Gently lift the handset out of the docking cradle.

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5. Making & Receiving Voice Calls

• Use the handset or extension phone.
• Volume, mute, call transfer, and speakerphone functions mirror handset menus.

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6. Sending & Receiving Fax Messages

• Fax machine: Choose FAX port, start transmission from your fax unit.
• PC-fax: Launch your software after USB/DTE setup, ring tone on the handset indicates incoming fax.

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7. Data Communications (GmPRS)

• Register data services on your SIM.
• Use standard PPP settings in your PC’s dial-up network:
  Dial number: >00965 16 XXXXX
  Username/password: as provided by service provider.

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8. Extension Phone Locking

• Enable/disable via handset menu:
  • # OldPIN NewPIN (e.g., # 0000 1234)

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9. Troubleshooting

• No SAT lock: Check antenna alignment, clear sky view.
• No power LED: Verify DC IN voltage and fuse.
• Data/fax failures: Confirm SIM registration and cable integrity.

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10. LED Status Indicators

• POWER (blue): Unit on
• SAT (green): Satellite signal lock
• GPS (yellow): GPS fix acquired
• DATA (orange): Active data session

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11. Specifications

Parameter	Value
Power Input	DC 12 V / 24 V / 34 V
Operating Temperature	–10 °C to +55 °C
Humidity	0% – 95% (non-condensing)
Dimensions (W×D×H)	221 × 176 × 62 mm
Weight	~1.2 kg

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